Hamad Medical Corporation (HMC) has outlined adjusted operating hours for several services during the Holy Month of Ramadan, while confirming that all emergency and inpatient care will continue without interruption.
Emergency services across HMC’s hospital network, including Pediatric Emergency Centers, will remain available 24 hours a day, seven days a week. Patients can continue to access National Healthcare Helpline services by calling 16000, selecting their preferred language, and choosing the appropriate option for the required service.
Nesma’ak Customer Service
The Nesma’ak Customer Service hotline (16060) will continue its round‑the‑clock operations throughout Ramadan.
Outpatient Department Clinics
Outpatient Department (OPD) clinics will function as normal, operating alongside the Urgent Consultation Service from 8am to 1pm, Sunday to Thursday.
HMC Urgent Consultation Service
The Urgent Consultation Service will be available from 8am to 1pm, Sunday to Thursday. Patients can access it by calling 16000, choosing the language, selecting 3 for HMC, then 1 for the Urgent Consultation Service.
Mental Health Helpline
The Mental Health Helpline will operate from 8am to 1pm, Saturday to Thursday. Access is available through 16000, by choosing the language and then selecting 4.
Pharmacy Medication Delivery
HMC’s Pharmacy Medication Delivery service will run from 8am to 1pm, Sunday to Thursday. Patients can use the service by calling 16000, selecting their language, choosing 3 for HMC, then 2 for Medication Delivery.
Qatar National Blood Donor Center
The Blood Donor Center will operate:
- Sunday to Thursday: 8am–1pm and 6pm–12am
- Friday: Closed
- Saturday: 6pm–12am
HMC Clinic at Sealine
The Sealine facility will operate:
- Thursday & Friday: 2pm–2am
- Saturday: 10am–10pm
Bone and Joint Center
Clinics at the Bone and Joint Center will run from 8am to 1pm, with evening sessions offered from 1pm to 3pm.
Clinical Imaging Call Center
The Clinical Imaging Call Center will maintain its regular schedule:
- Sunday to Thursday: 8am–6pm
- Saturday: 8am–2pm
Patients can call 16060 at any time for booking or rescheduling, or contact 44393377 via WhatsApp for messaging services.
Therapeutic Dietetics and Nutrition Services
Therapeutic Dietetics and Nutrition Services will operate from 8am to 1pm, Sunday to Thursday. To reach the service, patients can call 16060, choose their language, select 4 for Therapeutic Dietetics and Nutrition, then 1 for dietary supplement order follow‑up.


